Early Life
Susan Carol Holland was born in Milan, Italy, in 1956, into a family with a strong entrepreneurial background. Her father, Algernon Charles Holland, founded Amplifon in 1950, a company that would later become a global leader in the hearing aid industry. Holland earned a Bachelor's degree in Psychology and Sociology from Keele University, followed by a Diploma in Logopaedia from the Universita degli Studi di Milano, setting the stage for her career in the field of hearing health.
Rise to Success
Holland began her career as a speech therapist in Milan in 1982. She joined Amplifon in 1988 as a director, playing a key role in the company's expansion. In 1993, she was appointed non-executive vice-chair, and she became chairman in 2011. Under her leadership, Amplifon expanded its operations internationally and increased its market share. She owns 44.9% of Amplifon through her family’s holding company.
Key Business Strategies
Holland has been instrumental in steering Amplifon's growth through strategic acquisitions and market expansion. Her focus on innovation and customer service has been key to Amplifon's success. The company has expanded its network of stores and services, reaching over 10,000 outlets worldwide. Holland's strategic vision has positioned Amplifon as a leader in the global hearing aid market.
Philanthropy
Susan Carol Holland is also known for her philanthropic work, particularly in the field of hearing health. She is the Chairman of the Amplifon Foundation, established in 2020, which focuses on social inclusion and aims to improve the lives of those with hearing loss.
