Early Life
Howard Schultz was born in Brooklyn, New York, on July 19, 1953. He grew up in a working-class family and experienced financial struggles during his childhood. His father's job-related injury and subsequent lack of health insurance deeply influenced Schultz's later business practices, particularly his focus on employee welfare.
Rise to Success
Schultz's career began at Xerox before he joined Hammarplast, a Swedish company, as a general manager of their U.S. operations. However, his career trajectory shifted when he discovered Starbucks in 1982 as the Director of Retail Operations and Marketing. Inspired by Italian coffee culture, Schultz envisioned transforming Starbucks into a global coffeehouse chain. In 1987, he purchased Starbucks and, under his leadership, the company experienced rapid growth.
Key Business Strategies
Schultz's key strategies included expanding Starbucks aggressively, focusing on high-quality products, and creating a welcoming atmosphere. He also implemented innovative employee benefit programs, including health insurance and stock options, which became a significant part of the Starbucks culture. In 1992, Schultz took Starbucks public, which fueled further expansion. He stepped down as CEO several times but returned to guide the company through challenging periods, including the 2008 financial crisis and employee unionization efforts.
Philanthropy
Schultz and his wife, Sheri, founded the Schultz Family Foundation, which focuses on supporting military veterans and combating youth unemployment. The foundation's work reflects Schultz's commitment to social responsibility and creating opportunities for others.